Red Cross/RG&E heating fund available

Winter means there is an increase in the amount of heating fuel being used. For those on a strict budget, paying higher heating bills can be a challenge, but there is help through the Red Cross/RG&E Heating Fund.

Operating in Monroe, Wayne, Ontario, Orleans, Wyoming, Cayuga, Livingston, Genesee and Alleghany counties, the Heating Fund program is designed for individuals and families who:

  • Have a one-time bill payment emergency
  • Meet established income guidelines
  • Have a shut-off notice
  • Don't qualify for any government assistance

Recipients do not have to be customers of RG&E to qualify for a grant. It does not matter what type of fuel the recipient needs - oil, propane or wood - but there must be a heating emergency, such as lack of those fuels or a potential discontinuation of gas or electric service.

In order to qualify, individuals cannot be eligible for assistance from HEAP (Home Energy Assistance Program) or from the county Department of Social Services. Grants are applied to a customer's heating bill. The Red Cross/RG&E Heating Fund is made possible through RG&E shareholders and customer donations. To see if you qualify, make an appointment by calling 241-4474. Requests will be accepted and reviewed by appointment only starting January 10.