Bob Whipple knows what you were thinking when you sent that email. Now he is telling everyone in Understanding E-Body Language: Building Trust Online. Whipple, from Hilton, recently released his second book, which is aimed at helping people use online communications in a manner that builds trust. "People tend to treat email as if it was face-to-face communication," Whipple said. This is a mistake for many reasons, not the least of which is that people cannot modify their email based on the other person's reaction to it. Once an email is sent, the control leaves the sender. Another stinger is that email is a permanent document. Considering the shelf life of what you are emailing to a colleague or friend may be reason enough to pause before clicking send. Understanding E-Body Language provides 270 pages of insight aimed at:
Whipple said he collected research over several years through his observations in the corporate world and especially through his work online with college students. This work comes through in the form of many interesting examples provided to illustrate the finer points of online communication. The book is available at Amazon.com and in other stores, and can also be ordered at a discounted rate of $15.95 through Whipple's website www.leadergrow.com Understanding E-Body Language is Whipple's second book. His first, The Trust Factor: Advanced Leadership for Professionals, walks leaders through building an environment of trust. Whipple started his company, Leadergrow, in 2002 after 33 years with Kodak where he served as the Division Manager for Color Film Finishing at Kodak Park. Whipple said he retired from Kodak to take his ideas on leadership to a broader audience. Life after Kodak hasn't slowed from his 70 to 80 hour a week pace. In addition to publishing two books, Whipple enjoys speaking to groups across the country and teaching college classes. "I really had a ball working for Kodak," Whipple said. "This is just a different thing. Now I can do a lot of my work in my bedroom slippers." Whipple lives on Curtis Road with his wife, Kay. She owns Productivity Publications and has published both books. July 16, 2006 |
