Christopher Mitchell Funeral Homes, Inc. has been honored by the National Funeral Directors Association (NFDA) with the 2016 Pursuit of Excellence Award. Just over 160 firms from around the world received this prestigious recognition, placing Christopher Mitchell Funeral Homes, Inc. among an elite group of funeral service providers.
Pursuit of Excellence Award recipients raise the bar on funeral service excellence by adhering to the highest ethical and professional standards and providing unsurpassed service to families and communities.
To earn an NFDA Pursuit of Excellence Award, a participating funeral home must meet or exceed business standards set forth by the program and demonstrate proficiency in key areas of funeral service, such as compliance with state and federal regulations; providing ongoing education and professional development opportunities for staff; offering outstanding programs and resources to bereaved families; maintaining an active level of involvement within the community; participating and actively serving in the funeral service profession; and promoting funeral home services through a variety of marketing, advertising and public relations programs. Participants are also required to adhere to a Pledge of Ethical Practices.
“Christopher Mitchell’s voluntary participation in the Pursuit of Excellence Award program reflects a clear determination to exceed the expectations of those they serve,” said NFDA Chief Executive Officer Christine Pepper, CAE. “This prestigious recognition assures families of the high-quality, compassionate service they will receive the moment they walk through the funeral home’s front door.”
David B. Mitchell, President and Owner of Christopher Mitchell Funeral Homes, Inc. stated, “We constantly strive to provide better service to the families we are privileged to serve.” Mitchell went on to say, “We are continually looking for better ways to serve our families and newer ways to stay involved within our community. When you’re locally owned, you are one with the community. We take pride in giving back to those who have trusted and supported us for so many years,” Mitchell said.
More information about the NFDA Pursuit of Excellence Award program can be found on the association’s website, www.nfda.org/pursuitofexcellence.
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