Social Security scams – where fraudsters mislead victims into making cash, gift card, or wire transfer payments to fix alleged Social Security number problems or to avoid arrest – are an ongoing government imposter fraud scheme. Social Security impersonation scams have been one of the most common government imposter scams reported to the Federal Trade Commission. Social Security continues to make concerted efforts to address this issue, through extensive outreach and investigative initiatives.
Criminals use sophisticated tactics to trick potential victims into disclosing personal and financial information. Typically, they use these P’s – Pretend, Prize or Problem, Pressure, and Payment. For example, scammers pretend they are from Social Security in phone calls, texts, emails, and direct messages on social media, and claim there is a problem with the person’s Social Security number. The scammer’s caller ID may be spoofed to look like a legitimate government number. Scammers may also send fake documents to pressure people into complying with demands for information or money. Other common tactics include citing “badge numbers,” using fraudulent Social Security letterhead, and creating imposter social media pages to target individuals for payment or personal information.
Social Security will never tell you that your Social Security number is suspended; contact you to demand an immediate payment; threaten you with arrest; ask for your credit or debit card numbers over the phone; request gift cards or cash; or promise a Social Security benefit approval or increase in exchange for information or money.
Social Security employees do contact the public by telephone for business purposes. Ordinarily, the agency calls people who have recently applied for a Social Security benefit, are already receiving payments and require an update to their record, or have requested a phone call from the agency. If there is a problem with a person’s Social Security number or record, Social Security will typically mail a letter.
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