Orleans County Legislature Chairman Lynne Johnson is urging residents to take advantage of the TextMyGov system that allows people to quickly reach Orleans County government to report issues and access information. This is a free service and residents just need to text “Hi” to 585-774-4111 to get started.
“We have been running TextMyGov for a few years now and it has proven to be a great way for people to interact with county government,” said Johnson. “It allows people to skip the phone call and send us a text message to find information and report issues on the go.”
Johnson said the county’s IT team has been working on upgrades and recently rolled out the new and improved system. TextMyGov works through smart technology which identifies keywords in texts to provide immediate assistance and can relay information back to residents to help report an issue.
“Residents can text words like JOBS or DMV to get information or POTHOLE or TRASH to report an issue,” said Johnson. “The response is very quick and the process is very efficient.” In addition, Johnson said residents can also opt-in to receive county alerts by texting OCCLOSURE to 91896.
“We have implemented these systems to keep residents better informed and help them interact with county services so I hope people will take just a minute to join.”
Learn more about TextMyGov a https://www.orleanscountyny.gov/how_do_i/text_mygov.php.
Provided information and photo
