The Hilton Fire Department was dispatched to Hilton East Assisted Living Community at 10:30 p.m. on Sunday, December 28, to investigate a reported water leak causing ceiling problems. Upon arrival, crews encountered significant water leaks, likely caused by heavy rain and melting snow, affecting more than two dozen apartments on the first and second floors.
As the investigation progressed, water infiltration into critical building components, including the electrical and HVAC systems, was identified. The building was evacuated to ensure the safety of all residents and staff.
Disaster contingency plans are in place for such events and were activated with support from Hilton East staff and the Department of Health. Hilton Central School District assisted with the use of Quest Elementary School on West Avenue and multiple buses from the HCSD Transportation Department for resident transport.
With the assistance of the Spencerport Fire District, Monroe Ambulance, Monroe County Sheriff’s Office, Monroe County Fire Bureau, and the Office of Emergency Management, all 131 residents were safely evacuated to Quest Elementary without incident. Evacuation was completed by 3 a.m., and Monroe Ambulance remained on scene to ensure all residents were cared for.
On Monday, lodging was found at various locations for all 131 Hilton East residents while the damage is being assessed and repaired. At press time, the length of the displacement was unknown. The Department of Health, as well as the Village of Hilton Fire Marshal and Building Department, will determine when residents can return.
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