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HELP Program temporarily waives civil service exam requirement for select titles

The Department of Civil Service has launched Phase 2 of the Hiring for Emergency Limited Placement (HELP) Program, a program which temporarily waives the civil service exam requirement for select critical health and human services titles across state agencies.

The HELP Program, which first launched in April 2023 with nearly 100 job titles, was developed to help address the statewide workforce shortage in critical health and safety titles across state government. Phase 2 expands the program to include 40 additional titles that support and engage in related healthcare and human service functions.

To be eligible for jobs in the HELP program, candidates must meet the jobs’ minimum qualifications and any other conditions of employment. Examples of some of the most populous titles included in the program are Direct Support Assistant, Licensed Practical Nurse, Registered Nurse Licensed Master Social Worker, Mental Health Therapy Aide and Psychologist. Phase 2 expands the program to include titles like Health Information Management Technicians and Administrators, Disability Analyst, Treatment Unit Clerk and Medicaid Eligibility Examiner.

Candidates can view hundreds of current job openings across New York State and apply directly to these jobs at https://www.cs.ny.gov/help/. Candidates from diverse backgrounds and traditionally marginalized communities are encouraged to apply.

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