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Delphi Rise moves Open Access Clinic

24/7 opioid walk-in clinic to continue service at new location

Delphi Rise, one of our region’s largest and most comprehensive community-based behavioral health nonprofits, will relocate Open Access, an opioid walk-in clinic, to the organization’s main location at 835 West Main Street in Rochester. After April 29, the current location at 1350 University Avenue will no longer be open.

Open Access is designed to take walk-in appointments 24 hours a day, seven days a week – no appointment is necessary. At the clinic, counselors conduct evaluations and then connect clients to the appropriate level of care. The program has been effective having seen 1,293 individuals in 2018 with a placement rate for its patients, ranging from 75 to 85 percent, with the majority happening same day or next day.

People struggling with addiction often say “no one understands what I’m going through.” With Open Access, that is not the case. A pillar of this program is peer support, where opioid users learn to deal with real life again from someone who’s been where they are. Through a combination of lived experiences and professional training, peers help recovering addicts with a results-oriented approach to recovery.

The opioid epidemic continues to be one of the most pressing public health issues facing communities around the nation. In 2018, Monroe County had 1,133 reported overdoses and 166 reported fatalities due to opioids. So far in 2019, the county has had 178 reported overdoses with 25 of them being fatal.

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